Haringey Cleaners Accessibility Statement

Haringey Cleaners is committed to providing an accessible and inclusive online experience for all visitors in the Haringey area and beyond. We want everyone to be able to use our website and access information about our cleaning services without barriers, regardless of technology, location or ability.

Our Commitment to Accessibility

We are working towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities. By aligning our website with WCAG 2.1 AA, we aim to make Haringey Cleaners easy to use for as many people as possible.

Accessibility is an ongoing priority for us. As we develop and improve our services for customers in Haringey, we also review and enhance the way our website works, looks and behaves across different devices, browsers and assistive technologies.

Screen-Reader and Assistive Technology Support

Our website is designed to be compatible with modern screen readers and other assistive tools. We use clear heading structures, descriptive text and meaningful labels so that visitors using assistive technologies can find and understand information about our cleaning services in Haringey.

Images used throughout the site are being reviewed to ensure they include helpful alternative text where appropriate, so that essential information is not lost to users who cannot see images. We also work to ensure that form fields, buttons and other interactive elements are announced clearly by screen readers.

Keyboard Navigation

The Haringey Cleaners website is designed to be usable with a keyboard alone, without the need for a mouse or touch input. Visitors should be able to move through menus, forms and content areas using keyboard commands such as the Tab, Shift plus Tab, Enter and arrow keys.

We aim to provide a clear and visible focus indicator so users can easily see which part of the page is currently selected. This supports keyboard-only users and also helps people who use alternative input devices to navigate the site more confidently.

Content Clarity and Visual Design

We work to present information about our accessible Haringey Cleaners services in a clear and understandable way. This includes using plain language where possible, structuring content with headings and short paragraphs, and avoiding unnecessary jargon.

Colours and contrast are chosen to support readability in line with WCAG 2.1 AA guidance. We avoid relying solely on colour to convey important information, helping users with colour vision differences or those viewing the site on lower quality displays.

Ongoing Improvements

Accessibility is not a one-time task but an ongoing process. We regularly review pages and new features on the Haringey Cleaners website to identify potential accessibility issues. When we find barriers, we aim to fix them as soon as we reasonably can.

As standards, technologies and user needs evolve, we will continue to update our website to maintain and improve accessibility for people in Haringey and all visitors looking for cleaning services.

Feedback and Accessibility Requests

We welcome feedback from users about the accessibility of the Haringey Cleaners website. If you experience any difficulty using our site, encounter content you cannot access, or have suggestions for how we can improve accessibility, we would like to hear from you.

Please contact us through the usual contact options provided on our website and mention that your enquiry relates to accessibility. If possible, include information such as the page you were visiting, the type of device and browser you were using, and any assistive technology involved. This helps us understand the issue and work towards a suitable solution.

We aim to respond to accessibility related requests within a reasonable timeframe and will do our best to provide information in an alternative format if required. Our goal is to ensure that everyone can find, understand and use information about Haringey Cleaners and our services.